Each user of evalsoftsolutions.com is liable to agree to the stated terms of services on this page. Any disagreements terminate all services, usage, or consultation from the evalsoftsolutions.com to the disagreeing party.

a

Revision Policy

Evalsoft Solutions do entertain the revision requests. However, the number of revisions is dependent on the initial package selection for the service of Evalsoft Solutions. Whereas we permit 2-3 revisions to our clients only if the initial concept and idea are not changed or affected in any way. For extra revisions and major changes, additional charges would be applied to the project.

a

100% Money Back Guarantee

Evalsoft Solutions offers a 100% Money Back Guarantee on all its design services. Customers can claim 100% of their money paid for the service back under the following circumstance:

  • If you are unsatisfied with the initial designs of the logo or the website. You can request a 100% refund on your project.

a

PROJECT ACCOUNT DE-ACTIVATION

  • The company has not been contacted for more than 2 weeks or 10 working days straight.
  • No reason has been given prior going unresponsive.
  • Giving no response when the dedicated manager is taking follow-ups via calls and emails.

In case of the above-mentioned scenarios all the resources will be removed from such project and a certain amount will be charged to re-activate the project as per the nature of the business and resources needed to be re-allocate.
Note: As per the stated clause, Refund policy becomes null and void.

a

Refund Policy / Money Back Guarantee

In any event, any deposited funds for a project shall not be subject to refund after delivery if the initial design concepts are approved, or a change is requested unless Evalsoft Solutions™ cancels or terminates your Contract for a reason other than your breach or non-performance.

For Social Media Management / Marketing Services (SMM) and Search Engine Optimization Services (SEO), requesting a refund could only be possible within 48 hours of the payment.

After the prescribed duration, we will not accept or process any refund requests.

The resources we utilize to initiate the work for the SMM services are being locked and consumed, i.e., creating social media pages and accounts, utilizing paid SMM tools, and purchasing royalty-free images and soundtracks from third-party platforms.

Resources we assign for the SEO services are being consumed, including paid tools, human workforce, etc., right at the initiation stage of the project and cannot be concealed.

All refund requests will be fulfilled as per the following arrangement:

  • You make a request when the initial concepts for a logo are offered. However once you approve or request changes in the initial designs, the refund offer becomes void and refund request will not be entertained.
  • If request for refund is made before the delivery of initial design concepts, then you would be eligible for Full Refund (less 10% service & processing fee).
  • If request for refund is made between 48- 120 hours of the initial design delivery, you would be eligible 33% refund (less 10% service & processing fee).
  • If the request for the refund is made after 48-120 hours the refund offer becomes void and refund request will not be entertained
  • No refund request will be entertained after 120 hours of your initial design delivery, however since we believe in 100% customer satisfaction you`re encouraged to contact us in case of any concern.
  • No refund request will be entertained if you have not taken any action on your order for 30 days after placing your order. However, if you want to reactivate your design order, you will be charged a certain fee depending on your project.
  • No refund requests will be entertained after the final files have been delivered.
  • It takes 25-30 working days to process the refund as per the company policy.
  • No refund requests will be entertained on SEO and SMM projects after 48 hours
  • Once the brief form is filled and the relevant team is assigned on the project then the customer is only entitled for 50% Money Back.
  • Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
  • For video animation packages no refund request will be entertained after the designing of the storyboard.
  • All refund requests should be communicated to the support department. Evalsoft Solutions, based on the violation of your user agreement reserves the right to approve/disapprove your request on an individual case to case basis.
  • For Evalsoft Solutions / Custom packages, refund will be applicable the same as it is on the single packages.
  • For example, if you order logo and web design service and approve the logo, you can claim refund for the website service at the time of initial design only.
  • A refund request will need to have a valid reason which must be qualified against the design brief and customer feedback for revisions. Unless a concept has not been designed according to the brief, a refund will not be given however further revisions will be provided until complete satisfaction
  • Money back guarantee is based on that the order is placed in good faith. Where a customer has placed design orders with more than one design agency for the same job with the intention to claim refund, we do not consider it a good faith. In such a case we reserve the right to decline a refund request.
  • All design jobs require customer feedback before finalizing the design therefore it is only fair that the customer gets involved and provides feedback in order to get the desired results.
  • 100% unique design guarantee entitles you to a re-draw if our designed logo is to be found considerably similar to another logo design that may already exist. Any resemblance to an existing design will be merely a coincidence and Evalsoft Solutions will not accept any responsibility or claim of any compensation in such a case. It is the client's responsibility to get their art work copyrighted.
a

Procedure to claim for a refund:

Contact Evalsoft Solutions through:

  • Email
  • Toll Free
  • Live Chat Support

The claim request would be strictly analyzed by the support team of the company, and 2 – 3 revisions would be catered to the client as compliments. However, if the dissatisfaction continues, the specific project would be directed to the compliance of the company and would be keenly investigated. The highlighted concerns of the refund request from the client-side would be taken into notice, and the client would be updated on the procedure via the official company email.

Extensive Terms

The terms ‘you’, ‘your’, ‘customer’, and ‘user’ are referred to the people using or reviewing the evalsoftsolutions.com. Moreover, the terms ‘company’, ‘us’, and ‘we’ are referred to the brand Evalsoft Solutions.

The stated terms and conditions (hereby) sustain that Evalsoft Solutions is rightful and free for revising, amending, changing, and adding to the terms of services at any point in time. The clients or users would not be officially notified of such an act. However, the team of Evalsoft Solutions suggests its clientele and users regularly check the terms of services & privacy policy page to stay up-to-date.

Regarding the terms of services, Evalsoft Solutions has no tolerance for unruly behavior, unkind behavior, and any sense violation of these terms and conditions of the company. In order to manifest the confidence of our clients, their properties like logo, content, brand, or any other property will solely be theirs, and Evalsoft Solutions will have no authority over it. Until stated, Evalsoft Solutions doesn’t infer any endorsement, sponsorship, or recommendation over a client’s property.

Evalsoft Solutions completely reserves the rights and ownership of the resources that belong to the company itself.

Project Proposal

The service process of Evalsoft Solutions is as feasible as possible for the clientele. To elevate the projects, we offer custom services for our clients to incorporate their ideas through our online resources and expert teams. We would keep the online avenues open for our former clientele for a good relationship and any sort of assistance in the future as well.

Endorsement

It is to be noted that Evalsoft Solutions plays no certain role in deciding the type of information being shared or how it is shared or presented over the website of its clientele. It concludes any sort of claim of impropriety against the website of our client should directly exclude Evalsoft Solutions and its entire team. We shall not be accountable for such claims where all the authority and decisions belong to our clients.

On the other hand, the clients of Evalsoft Solutions are liable to defend or indemnify the reputation and official name of Evalsoft Solutions by all means. In any worsen case, the clientele of Evalsoft Solutions is to bear the lawyer’s fees for the company.

Accountability

We intend to deliver a smooth experience to all our users by a decrease in causalities that you might face due to online disruptions. In case the files at the client’s end are deleted, corrupted, or lost, or if the server is unresponsive, Evalsoft Solutions cannot be held accountable for such cases and damage claims.

Evalsoft Solutions has no ownership and authority over our clients’ personal belongings and properties. It includes their names, brand names, logos, content, graphics, pictorials, themes, trademarks, etc.

Data Loss & Backup

In case of a loss with regards to the data at the end of the client, we are not accountable or liable to recover, compensate or regenerate the data for the client.

The users of Evalsoft Solutions are informed of all the consequences and risks related to or affiliated with using the services of the company. The users (by further using or choosing to use the services of the company) automatically or deliberately gives their consent and approval of the stated terms and regulations of Evalsoft Solutions.

It involves but is not limited to loss ensuing from:

  • The web data transfer
  • Interruption or delays in website access
  • The unwarranted or unjustified use of primary information of the users
  • Receival of email messages fails
  • Lost or deletion of email messages
  • Incapability to use our mail service
  • The application procedural of your services for your clients
  • Misstatements, omissions, or errors of service and information provided under this agreement

The Phase of Denial

The authority and rights of stating the terms which violate the regulations of the policies and constitutions remain only to Evalsoft Solutions. We decide what and who violates our terms of services. With the same concern, the company has full rights to terminate or cease the services to any candidate or user for a particular period.

In case where a single facet stated as the provision is invalid, it does not nullify the remaining policies. Furthermore, Evalsoft Solutions investigates and verifies the term against the resolute standards. It permits us to modify our regulations in an intelligible set of rules, making it fair for our clientele to adhere to the basic intent of Evalsoft Solutions.

The Copyrights & Trademark

It is obligatory for the clientele of Evalsoft Solutions to provide reliable evidence of ownership of the below-mentioned properties. This condition is only applicable to the entire clientele of Evalsoft Solutions when they apply for certain web design and development or other services from the company.

The properties include but are not limited to:

  • Names
  • Brand Names
  • Product Names
  • Ideas
  • Logos
  • Illustrations
  • Visuals
  • Images
  • Graphics
  • Content
  • Trademarks
  • Pictures

In addition to it, if the above-mentioned properties belong to Evalsoft Solutions, the complete ownership will belong to the company itself. In case where the client requires the copyrights, proper documentation stating the terms, reasons, and agreements would be required. In the same case where the company doesn’t permit sharing the trademarks, the entire clientele must oblige and respect the decision of the company. Our clientele is also expected to protect the company from any sustaining harm during the process.

Dominant Cognizance

The stated terms of services mentioned on this page of evalsoftsolutions.com are approved by the company. Evalsoft Solutions ascends any form of written or verbal compound formerly agreed and disclosed policies and terms. Each client of Evalsoft Solutions is expected to adhere to the stated and current set of terms and conditions to use the site and services of Evalsoft Solutions.

For any further queries or concerns, you are free to contact our customer support through:

Toll Free: +1307 (218) 7240

Email: [email protected]


Evalsoft Solutions is ready to serve your concerns 24/7 around the clock.

tr

Let’s Execute Your Idea, Together!

Our developers are eager to collaborate with you. Don't hesitate to contact us with any questions or comments. Give us your brilliant proposal, and we'll go to work.